La compañía suministradora de electricidad (Sevillana-Endesa), está enviando cartas a todos sus clientes por 2 motivos
1º) Si su contrato es de una potencia superior a 10 kw (10.000 watios), usted tiene OBLIGATORIAMENTE que contestar eligiendo un suministrador, que puede ser el mismo Sevillana-Endesa u otro distinto. Pero debe hacerlo, o tendrá que pagar recargos.
Si su contrato es inferior a 10kw, entonces usted PUEDE cambiar de suministrador si quiere. Si no hace nada, continuará con ENDESA
2º) Le pedirán que instale un ICP (Interruptor de control de potencia). Lo primero que debe hacer es comprobar si ya tiene uno instalado. Mire en su cuadro eléctrico y busque un interruptor que tenga grabadas esas letras. Si no tiene esas letras, es que no es un ICP.
La carta de Endesa dice que usted puede:
a) Contratar su propio electricista para ponerlo, pero luego tendrá que llamar a Endesa para verificarlo.
b) Aceptar la oferta de Endesa y alquilarlo por 10 céntimos de euro al mes.
Recomendamos lógicamente esta segunda opción, porque es más barata y más cómoda.
De todas formas, nuestro consejo es:
a) Mire en su cuadro eléctrico, normalmente a la entrada de la vivienda, y compruebe si tiene un ICP
b) Busque una factura reciente y, con ella en la mano,
c) llame al 902.509.600.
Es inútil que llame si no tiene una factura en la mano y no ha comprobado antes si tiene o no instalado el ICP.
The electricity supplying company, Sevillana-Endesa, is now sending letters to you all for various reasons:
1) First, if your contract is for more than 10kw, you MUST select a supplier. You can continue with Endesa, or you could choose a different one. But you must act, otherwise your bill will increase.
If your contract is for less than 10kw, then you CAN select a different supplier if you want to, but if you don't do anything, you will remain with Endesa.
2) Second, they are requesting you to have an ICP. This is a switch that controls the maximum power you can use at a time. The first thing you have to do is check whether you already have one. Go to your electric box and check for a part, similar to others, called ICP. It must have those 3 letters somewhere. If you can't find those letters, it looks like you don't have one.
The letter you are receiving from Endesa says that you can:
a) Find your own electrician and have it fitted, but then you have to call Endesa to seal it
b) Accept endesa's offer to rent it for less than 10 cents euro/month.
We recommend this second option, because it is easier and cheaper.
In any case, our advice is that:
a) You go to your electric box, usually at the entrance of the house, and check whether you have an ICP
b) Get one of your latest bils, and with that in your hand...
c) Phone 902.50.88.50. Then, just say "english please", until you hear someone talking in english.
It is useless to call if you don't have your bill in your hands and you haven't checked the ICP beforehand.
